Reference

Terms and Conditions That Govern Your Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to in return.

Applies to all account activityCovers DANA, OVO, GoPay depositsEligibility depends on local lawUpdated terms replace prior versionsContact support for any clarification

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HOW WE HANDLE THIS

Account Security and Policy Practices

Account Verification

We verify your identity before processing any withdrawal. Your registered name must match the wallet holder name on DANA, OVO, or GoPay. Mismatches are flagged and held for manual review.

Data Retention

Account data is retained for as long as your account remains active and for a period afterward as required by applicable regulations. You may request a summary of stored data through our support team.

Cookie and Session Use

We use session cookies to keep your account login active on mobile and desktop. No third-party advertising cookies are placed without disclosure in the separate privacy notice linked from your account settings.

Requesting Changes

To update registered account details — including your linked wallet number or email address — submit a request via live chat or email with supporting identification. Changes take effect after verification.

TERMS CONTACT PATHS

Reach Us About These Terms

What These Terms Actually Cover

kicau99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction between you and kicau99 — from account registration and wallet deposits to withdrawal requests and account closure. When you fund your account using DANA, OVO, or GoPay, you confirm that you have read and accepted these conditions in full. Each deposit

1
method operates under its own processing path: DANA and OVO transfers are matched against your registered account wallet, while GoPay payments are verified through the linked mobile number on your account. Mismatches between your registered details and your wallet identity can delay processing — so keep
2
your account profile accurate at all times. We may amend these terms at any point; continued use of the platform after any update constitutes acceptance of the revised version. If a specific provision conflicts with applicable local law in Indonesia, the lawful provision takes precedence. Access
3
to the platform is subject to local law and available only in eligible regions. Players in Yogyakarta and other supported areas should confirm that access is permitted under their local regulations before creating an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These answers cover the specific conditions that apply to your kicau99 account. If your question isn't addressed here, our support team can clarify any clause directly.

Yes. Completing account registration means you have accepted these terms in full. They apply to all activity, including every deposit you make via DANA, OVO, or GoPay.

We may update these terms at any time. Continuing to use your account after an update is published means you accept the revised version. We recommend checking this page periodically.

Your DANA, OVO, or GoPay wallet must be registered under the same name as your kicau99 account. Deposits from unmatched wallets may be held or returned pending verification.

Contact our support team via live chat or email. Provide your registered account details and we will process your data request in line with applicable data-handling obligations.

Access depends on local law and is available only in eligible regions. We recommend confirming that access is permitted under the regulations that apply to your location before using the platform.

Raise a dispute through our live chat or email support channel. We'll review the relevant clause and your account activity and provide a written response explaining our position.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your Account

Account Security and Policy Practices

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply from the moment I create an account?

02 What happens if the terms are updated after I register?

03 Can I use any wallet name to deposit, or must it match my account?

04 How do I request a copy of my account data?

05 Is access to kicau99 available everywhere in Indonesia?

06 What should I do if I disagree with a term or a decision made under it?

Terms & Conditions

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